Privacy Policy

Effective Date: September 3, 2026

Website: https://www.srivinayagadental.com

Clinic: Sri Vinayaga Dental Clinic, Thoothukudi

At Sri Vinayaga Dental Clinic, we are committed to protecting the privacy and personal health information of our patients. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website, book appointments, or communicate with us.

1. Information We Collect

We may collect personal information provided directly by you when you book an appointment, fill out clinical forms, or contact our practice. This includes:

  • Contact Information: Full name, phone number, and email address.
  • Appointment & Medical Records: Appointment dates, reason for visit, treatment history, prescriptions, and digital invoices.
  • Communication Logs: Messages and replies sent via our digital channels (including WhatsApp).

2. How We Use Your Information

Your information is used strictly to provide dental care services and clinical updates, including:

  • Managing appointment bookings, scheduling, and sending confirmation reminders.
  • Sending digital post-care instructions, prescriptions, and treatment invoices.
  • Responding to patient inquiries and providing clinical support.
  • Sending occasional oral health tips or special clinic offers (only with your explicit opt-in consent).

3. Messaging & Third-Party Service Providers

To deliver automated updates (such as appointment reminders, prescriptions, and care instructions), we share phone numbers and necessary transaction details securely with official communication providers, including Meta’s WhatsApp Cloud API.

  • We do not sell, rent, or trade your personal or medical data to third parties or advertisers under any circumstances.
  • All messaging through external platforms complies strictly with applicable data privacy laws and Meta’s Business Messaging Policies.

4. Patient Rights & Opt-Out Options

You have full control over how we communicate with you:

  • Utility Updates: Operational messages (reminders, prescriptions) are sent based on your patient relationship with our clinic. You may request to pause these by informing our clinic reception.
  • Marketing Messages: Promotional updates are sent only if you explicitly opt in. You can opt out at any time by replying STOP to any WhatsApp message or by contacting us directly.

5. Data Security & Storage

We employ strict administrative, technical, and database security measures to protect your personal and medical records from unauthorized access, disclosure, or misuse. Automated activity logs are automatically retained and purged in accordance with standard clinic record retention policies.

6. Contact Us

If you have questions about this Privacy Policy or wish to update/remove your personal contact details, please reach out to us:

  • Sri Vinayaga Dental Clinic
  • Address: 361 V E Road, Thoothukudi – 628003, Tamil Nadu, India
  • Phone / WhatsApp: +91 94438 72624
  • Email: drnithyanantham@gmail.com
  • Website: https://www.srivinayagadental.com